To best serve your interests

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You can even create your own fields to track your custom data points (tickets related to a specific product for example). Thanks to its open API and marketplace , Zendesk communicates efficiently with your existing tools: so you can easily synchronize your data to continue where you left off. Create custom reports , configure alerts, export your data and access your information in real time, wherever you are. Zendesk is here to support you, from the creation to the analysis of your performance indicators, to help you take the most effective measures possible.

In theory, key performance indicators – or KPIs for short – can provide you with en Bahrain WhatsApp Number dless information about businesses. For what ? Because it is up to each organization, depending on its objectives and its roadmap, to choose the data it wishes to examine on a daily basis to monitor its activity and guide its action. Any measure that you consider relevant as a measure of your success can be a KPI. Best practices to follow when choosing your KPIs in business Please note: although the possibilities are endless, not all measurements are equal.



To best serve your interests, each KPI chosen by your company must be: simple: the value expressed must be easy to understand; quantifiable: the value expressed must be easy to measure with precision; actionable: the value expressed must be able to give you avenues for optimization; controllable: the value expressed must not depend on factors external to your company. As part of your sales and customer service operations, KPIs can provide you with a wealth of valuable information about your teams and your customers.